Contact Us

At Zorqavi, customer satisfaction is an important part of our business. We understand that you may have questions about our outdoor umbrellas, product details, order placement, shipping, delivery, returns, or refunds. Our team is here to help you find the information you need and make your shopping experience as smooth and convenient as possible.

Whether you are considering a purchase or need assistance with an existing order, Zorqavi welcomes your questions, feedback, and suggestions. We aim to provide helpful responses and clear information so you can shop with confidence.

Get in Touch with Zorqavi

If you need assistance, please contact us using any of the details below.

Trade Name: Zorqavi

Phone Number: +1 303-449-3774

Email Address: hussainali54228500@gmail.com

Business Address: 1303 Pearl St, Boulder, CO 80302, United States

For order-related questions, please include your order number and a brief explanation of your concern. This will help our team understand your request and assist you more efficiently.

How Can We Help You?

At Zorqavi, we are happy to assist with a variety of customer inquiries, including the following:

Product Information

If you have questions about our outdoor umbrellas, including product dimensions, features, materials, intended use, or care instructions, please contact us before placing your order. We encourage customers to review the available product descriptions carefully to select the product that best suits their outdoor space.

Order Assistance

If you have questions about placing an order, correcting order information, or checking an existing purchase, contact Zorqavi with the relevant order details. We will do our best to guide you through the available options.

Please contact us as soon as possible if you notice an error in your delivery address or contact information after placing an order. Changes may not be possible once an order has been processed or dispatched.

Shipping and Delivery

Zorqavi offers free shipping, with the following estimated delivery schedule:

  • Handling Time: 1–2 business days.

  • Transit Time: 3–5 business days after dispatch.

  • Total Estimated Delivery Time: 5–8 business days.

Actual delivery times may vary because of carrier delays, public holidays, weather conditions, or other circumstances beyond our control. If your order has not arrived within the expected timeframe, please contact us with your order number so we can assist you.

Returns and Refunds

If you need to return an item or request a refund, Zorqavi offers free returns and refunds within 14 business days, subject to the applicable return and refund conditions.

Please contact our support team before returning an item so we can explain the return procedure and provide any necessary instructions.

Once your refund has been approved, please allow approximately 3 days for processing. Additional time may be required for the funds to appear, depending on the relevant payment or financial institution.

Payment Questions

Zorqavi currently accepts Cash on Delivery (COD) only. If you have questions about payment at delivery or need clarification about your order, please contact our customer support team.

Customer Support and Communication

At Zorqavi, we believe clear communication helps build trust and creates a better shopping experience. When contacting us, please provide accurate information and explain your question or concern as clearly as possible.

For faster assistance, we recommend including:

  • Your full name.

  • Your order number, if applicable.

  • The email address or phone number used when ordering.

  • A clear description of your question or issue.

  • Relevant photographs if you are reporting a damaged, defective, or incorrect item.

Please avoid sending unnecessary sensitive financial information when contacting our team.

Send Your Questions to Zorqavi

For general inquiries, product questions, order assistance, shipping updates, or return requests, please email us at:

Email: hussainali54228500@gmail.com

You can also reach us by phone at +1 303-449-3774.

Our team will review your inquiry and respond as soon as reasonably possible. Response times may vary depending on the nature and volume of requests.

Our Commitment to You

At Zorqavi, we value the opportunity to assist our customers before and after their purchases. We aim to provide clear product information, transparent policies, and helpful guidance whenever questions arise.

Your feedback helps us understand how we can improve our products, services, and overall shopping experience. If you have a suggestion or would like to share your experience, we welcome you to get in touch.

Thank You for Contacting Zorqavi

Thank you for choosing Zorqavi for your outdoor umbrella needs. We appreciate your interest in our store and the trust you place in our business.

If you need assistance at any stage of your shopping journey, please reach out using the contact details provided above.

Zorqavi – Your Outdoor Comfort, Our Commitment.